Resume

 

MICHAEL JAMES BROWN
4562A California Avenue
Long Beach, CA 90807
(562) 884-2565
mjb@therealmjb.com

 

SUMMARY: Confident and experienced marketing and print production professional with extensive background managing all aspects of the production of marketing collateral targeted for offset printing, digital press, web, video, flexography, large format, screen-printing, or social media. Additional experience in: sales, operations, technology, custom publishing, purchasing and customer service. Developed new and improved processes with emphasis on improving quality, adding value, increasing profitability and maximizing partnerships with third-party suppliers. Makes decisions using critical thinking, analytical abilities and good old-fashioned street smarts! Collaborative and resourceful team member with excellent interpersonal skills and the ability to communicate complex concepts into understandable processes.

 

CORE COMPETENCIES: Process Improvement - Project Planning/Development -- Content Creation & Traffic Coordination - Team Building - Staff Retention - Client Relations – Technology - Trade Show Participation

 

OPERATING SYSTEMS, SOFTWARE, EQUIPMENT: Mac OS X.12.2 - Windows 10 - Photoshop CC - Illustrator CC InDesign CC - Dreamweaver CC - Microsoft Office 2016 - Imposition Studio – Fusion Pro - Final Cut Express HD 3.5.1 - DVD Studio Pro - SendBlaster 4  - SalesForce.com – Workamajig – Asana – Fiery Command Center 6.2 – Heidelberg M1000 - Konica Minolta Bizhub C1100 - Ricoh C7100S – Duplo 616 - Duplo 490 – Duplo CP 375 Duo

 

EXPERIENCE:

 

PRINT PRODUCTION MANAGER/CUSTOMER SERVICE
LOTTOGOPHER.COM
LOS ANGELES, CA
APR. 2016 – SEP. 2018

 

  • Manage weekly ticket production fulfillment via various thirdparty vendors.
  • Quickly and efficiently respond to inbound customer service inquiries and provide feedback via Desk.com.
  • Work with Sales, Design, Quality Control, and IT to produce a positive experience for our customers.
  • Analyze and report marketing activity of competitors in the Los Angeles Metro Region.

 

DIGITAL MARKETING DIRECTOR
ORGANIZED SPORTSWEAR
RANCHO DOMINGUEZ, CA
MAR. 2015 – MAR. 2016

 

  • Successful tradeshows at NAESP (Long Beach, CA), TAPHERD (Dallas, TX) & CHSAA (Colorado Springs, CO)
  • System Administrator of a successful porting and mapping of past CRM databases into Salesforce.com.
  • Established a marketing calendar for trade show participation and product roll out schedules.
  • Creation and deployment of a successful outbound email campaign sending 30,000+ CAN-SPAM Act compliant records per month using Photoshop, Dreamweaver, SendBlaster 3 & Turbosmtp.com. Messages average less than .2 on Spam Assassin meter.
  • Developed keywords for Google analytics and SEO optimization.
  • Maximized limited resources for Facebook, Instagram, and You Tube social media campaigns.
  • Current in Adobe Creative Suite Master Collection and Microsoft Office programs.
  • Documented workflow and created job descriptions for marketing department positions.

 

PRINCIPAL
PLAN B SOLUTIONS
LONG BEACH, CA.
MAR. 2003 – MAR. 2015

 

  • Reduce paper waste and cost by $10,000/year utilizing correct impositions for production.
  • Implemented Fiery Hot Folders workflow that reduced production steps by 43% across 9 product categories
  • Work with executive branch team members on special projects.
  • Created marketing calendar based on projected ROI, competitive analysis, trade associations, etc.
  • Coordinated marketing collateral production process from conception through printing, web, video, DVD, etc.
  • Maximized limited resources for Facebook, Instagram, and You Tube social media campaigns.
  • Directed photo shoots, press checks, and other creative and quality control processes.

 

DIRECTOR OF OPERATIONS
NEWS AMERICA MARKETING
WILTON, CT
NOV. 1996 – MAR. 2003

 

  • Management of the Order Processing, Layouts, Contracts, and Pricing departments. $4 - $8 million weekly revenue.
  • Managed production of a weekly 68 millions circulation magazine utilizing Quad Graphics and RRD prep centers, Creo Trendsetter plate makers and Heidelberg M1000 & M2000 presses at Quad Graphics and RRD printing locations around the nation.
  • Created employee development and retention strategies that led to a reduction in department turnover.
  • Conducted yearly managerial and employee performance appraisals, coaching and counseling sessions.
  • Revised PDF/Applescript workflow which deleted 4 days out of a 17 day production cycle.
  • Developed and maintained national vendor relationships to insure adherence to NAM production standards.
  • Hired and trained 90% of new department, while maintaining existing department service schedule.
  • Traffic Manager 1996 - 1997, Senior Pre-Press Manager 1997 – 1998, Director of Layouts 1998 – 1999

 

INSIDE SALES/CUSTOMER SERVICE
MATTHEWS INTERNATIONAL
LA PALMA, CA
OCT. 1994 – OCT. 1996

 

  • Primary sales contact for new accounts and existing clients Weyerhaeuser, Georgia Pacific, and Stone.

 

MOORE DATA MANAGEMENT
GRAPHIC ARTIST/LITHO PREP TECHNICIAN
SAN DIEGO, CA
DEC. 1989 – OCT. 1994

 

  • Design and production of conventional and electronic commercial art.

 

PRE-PRESS MANAGER
DELUXE CHECK PRINTERS/COLWELL SYSTEMS
CHAMPAIGN, IL
JAN. 1985 – SEP. 1989

 

  • Supervised activities of technical staff in the production of plates for a variety of printing presses.
  • Developed procedures that educed plant spoilage by 25% over a one-year period.
  • Implemented process that guaranteed 3-day turnaround of client orders.
  • Managed transition of department to new facilities with minimal loss of production.
  • Researched and approved purchase of capital equipment, supplies, and vendors.

 

EDUCATION:

AZUSA PACIFIC UNIVERSITY – AZUSA, CA
BACHELOR OF ARTS - APPLIED STUDIES
2016

 

VOLUNTEER ACTIVITIES:

  • Long Beach Ronald McDonald House - Walk For Kids Committee Member (2015 – present)
  • Long Beach Poly Girls Volleyball Booster Club – Director of Fundraising (2015 – present)
  • Long Beach Poly Robotics Team – Fundraising/Mentor (2018 – present)
  • Long Beach Day Nursery – Board Member (2005 – 2008)
  • Food Finders – Board Member (2007 – 2010)

 

 

 

 

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